Privacy Policy

Amathus Drinks Plc are committed to protecting your privacy online.  We will collect, process and use the data provided solely in accordance with General Data Protection Regulation (EU Regulation 2016/679: GDPR).

Personal Data:
When registering with us, your personal data (i.e. name, mobile number, email address, billing address and order details) will be stored on our secure systems.  We do not store your payment details. The data provided will be kept on file to deliver the best possible customer experience and for compliance reasons.

We may also process your data where it is made known to us in the ordinary course of our business including the supply of goods and services to the extent that such processing is required in order to carry out our obligations to supply.

We may also have access to personal data via a third-party processing agreement. This personal data is processed in accordance with a legally binding agreement with the relevant third-party and complies with all applicable laws.

We will not pass your data on to third parties except to fulfil your order. We will ensure that your data is stored securely and only processed in accordance with the law. When processing your data is no longer reasonably required to fulfil our legal obligations, including regulatory and accounting requirements, we will cease all use of the Data.

If you have a question about this privacy policy, including any questions about your personal data under GDPR, or if you need information about any transfers by us of your personal data outside the EEA, or if you wish to refer any complaint to a supervisory authority under GDPR, or if you wish to withdraw or restrict any earlier consent, or to have us correct or erase or port your personal data from our systems or if you need information about your personal data which we hold, please contact: marketing@amathusdrinks.com

Marketing Communications:
From time to time we may choose to send our newsletters to our subscribers to communicate special offers and promotions, invitations to events and tastings, and latest product news. We will only ever send these communications to you if you have consented to receiving such messages. You can subscribe to our mailing list at any time by signing up through the website.

If you no longer wish to receive these  communications, you can choose to unsubscribe at any time by clicking on the footer link within the newsletter or email marketing@amathusdrinks.com and your details will be removed from the system. We will continue to communicate to you via email solely in order to update on the status of your order.

Amathus Online Account:
On the Amathus website, we do require that you create a customer account to make your shopping experience more enjoyable and convenient. The benefits of a customer account are that you can place orders much more quickly; create a wish-list; view your order history; and update your shipping details.

Use of External Courier & Other Service Providers:
For the delivery of your items, Amathus Drinks Plc will make your order details available to external couriers. For some areas of the UK that are not covered directly by Amathus Drinks Plc, our nominated courier, APC, will process your data in compliance with current data protection laws and necessary security measures.

Protection of Data:
For the purpose of data protection and security of all our customers, we always use the most up-to-date security technology, particularly implementing Secure Socket Layer Technology (SSL). All orders are processed using an off-site payment process for customers to enter their payment details securely and at no point do we record these details. We have also added “3D Secure”, an extra layer of security technology to ensure that payments are made on a secure network and that all our customers are protected against any fraudulent activity. 

Queries:
If you have any questions, comments or suggestions regarding data protection laws or our privacy policy, please send an email to the following email address: marketing@amathusdrinks.com

About Cookies & How We Use Them
A cookie is a tiny text file that records actions that you make on a website. All transactional/e-commerce sites require these so that you are able to "Add" items to shopping baskets that remain there throughout the duration of your visit. This allows you to add multiple different products in one visit and purchase once your browsing is complete, should you wish to do so. We do not collect personal data from these and they are only used in order to make your shopping experience more convenient and enjoyable.

In addition, we use other cookies that improve our website so that it is more user friendly, contains richer content for you, and offers a more relevant experience to you as an individual and valued customer. For example, cookies that "remember" you from previous visits to our sites so that we can offer you relevant products and automatically sign you in to your account on reaching the site and cookies that allow "streaming" from other sites which enable us to play videos and display twitter feeds direct from our accounts on various well known social media platforms.

Furthermore, we use cookies to monitor certain performance statistics, i.e. what search term brought you to our website; whether you are on a PC or mobile device; how long you stayed on our site; etc. We  use these solely for the purpose of improving our service and understanding our customers’ intentions on a larger scale, so that we can improve our site to deliver the best possible service.

Whilst we look into different ways of allowing you to personally control what cookies you allow, please click HERE for instructions on how to manage cookies on your browser.

Please Note: Certain areas of the website and some specific functions will not be available to you as a result of disabling your cookies. We assure you that under no certain circumstances do we collect and access any personal information or use this for any other means than to improve your visit to our site. We hope that you understand the information provided above.

For any questions please email: marketing@amathusdrinks.com or call us on +44 (0)208 951 9840 and we will be able to answer any concerns that you have on this matter.